Get in touch to submit your question!

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Frequently
Asked Questions

Just email me (tati@shopdog.studio) or fill out the contact form on my CONTACT page of this website. Let me know what size (8x10 or 9x12) and I will invoice you. Then start sending me pictures of your pet.

Pattern design, website design, template customization, and murals!

Due to the nature of my work being commission based, I do not offer refunds. If you're truly unhappy with your commission, I offer up to two revisions. After that if you're still not satisfied, I can recommend a couple of other artists who's work you might like.

All shipping is done through the United States Postal Service. Shipping costs vary depending on location and country fees. All orders of original artworks will be shipped within 5-10 business days. Any commissioned orders will take 2-4 weeks, depending on my queue. You will receive an email with the tracking number when your order is shipped. If the product is delivered with any damage, please immediately report the issue to me. 

When you buy an original piece of artwork, you acquire ownership of the physical object. The copyright remains with Tatiana Roberts & Shop Dog Studio. You may not rework or reproduce the artwork unless given written permission from Tatiana Roberts & Shop Dog Studio. All rights to the artwork is owned by Tatiana Roberts & Shop Dog Studio, including the right to make reproductions. 

This is a template from TONIC and I'm using Showit as my website platform. you can read more about this template HERE. If you want to give Showit a try, you can get a whole month for free by clicking HERE. If you love how I transformed this template, customization is a service I offer. Just email me for more information. tati@shopdog.studio